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    CONTENT (over the 4 days)

    9. Presence and leadership style

    Authority, self confidence and what gets in the way. This is built upon the facilitator developing a greater awareness of their style, a process that is supported by feedback from others members of the group.

    10. Climate setting in the group

    Setting up and maintaining the appropriate culture of safety, honesty and constructive communication. Understanding the purpose, background and importance of unconditional positive regard.

    11. Use of your self

    The essential use of the facilitator’s own responses and reactions to what is happening in the group, looking at what to share and how and when to share it.

    12. Observation skills

    How and what to observe. Working with the three essential underlying aspects of observation and compiling checklists.

    13. Feedback

    The purpose and effect of giving feedback to both individuals and the group as a whole.

    14. Working with emotions

    Understanding and working with the emotional energy in groups. Why it is necessary and how to incorporate it constructively.

    15. Group dynamics

    Exploring the issues of group dynamics, identifying them and what they may signify. Gaining confidence in working with them.

    16. Constructive confronting

    What issues might the facilitator need to confront and how to go about it constructively. Why it is necessary and helpful to actively highlight obstacles to group and individual progress.

    17. Meaning

    How to work with participants as a facilitator to help make sense of their experiences and thoughts, both during and at the end of sessions.

    18. Common concerns

    The common concerns that facilitators experience are often centred around difficult people and challenging situations. Together we will look into what these are and how to work with them.

    1. Theoretical basis

    Humanistic psychology, specifically the client-centred approach of Carl Rogers and John Heron’s model of facilitation. The programme also incorporates a number of other useful perspectives on individuals and groups.

    2. Principal assumptions

    A commitment to pay attention to process and content whilst developing an awareness of self, others and group.

    3. The range of facilitation

    Exploration of the full spectrum of facilitation, from core (where task is paramount) to developmental (where learning is the main focus).

    4. The four stages of facilitation

    1. Meeting the client and contracting.

    2. Designing the best structure to achieve the desired outcomes.

    3. Running the face to face event.

    4. The follow-up actions and outcomes.

    5. Planning

    A key skill, often overlooked, that requires both competence and confidence from the facilitator. It is one of the primary tasks during the first meeting with the client and is critical to the contracting process. The programme breaks this process down into specific skills and practices them.

    6. The use of structure

    How to appropriately and consciously structure the group experience through the use of basic structures such as; group size, layout and shape, timings, physical space, icebreakers, etc.

    The three stages of selecting, planning and managing structures are explored.

    7. Tools and techniques

    Using and running a range of these to build up a toolkit. Exploring what they are, how they work and how to choose the most appropriate ones.

    8. How to actually facilitate

    This is about the reality of being present and making spoken interventions. The course looks at the experience of being the facilitator and the appropriate interpersonal skills when facilitating. Amongst other discussion management techniques, these include; listening, summarising and questioning along with observing and giving feedback based on your observations, to both individuals and groups.


    The Facilitator's Development Programme was first run in 1994. Since then well over 1,000 facilitators have completed the programme, it has been held all over the world.

    the business of human relationships

    The FDP (a four day masterclass in groupwork) is recognised by ILM (The Institute of Leadership and Management). You'll receive a certificate from the ILM plus 12 months studying membership. Elements National Centre No: 004814.


    It is my intention to provide straightforward, understandable information on this website. If anything comes across as jargon or unclear please contact me. I will be very happy to discuss any issues and answer any questions in detail. You are welcome to phone me (Nick Eve: 01544 230059) or email.

    a four day masterclass in

    Click here to be added to the email list for open course dates

    Covid-19 Update: The office is open. The Nov 2020 open course is cancelled. 2021 dates are on the website page.

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